Product support
Get Five Minute working
Most problems are resolved by checking that the Five Minute app is installed and attached to the current ChatGPT conversation.
Install or open the app
Open the ChatGPT Plugins page, find Five Minute, and install or enable it. In a new chat, use the plus or tools menu to attach Five Minute before sending your request.
Try a deterministic prompt
Send: “Use Five Minute to build a call plan for a billing issue. My goal is to understand the current status and get a written next step. Separate confirmed facts from assumptions, and give me the complete plan in this chat.”
If the app does not appear
Confirm you are signed into ChatGPT, your plan and workspace allow plugins, and the app is attached to the chat. Developer-mode testers should refresh the app after server or metadata changes.
Report a problem
Include the device, ChatGPT surface (web, desktop, or mobile), the prompt you used, and the visible error. Never include passwords, access codes, payment numbers, government IDs, or medical details in a support report.